Configure highly intelligent, customizable AI chat bots to serve your customers 24/7 in a natural conversational way. Compatible with any chat bot platform…IBM Watson, Google Dialog Flow, Microsoft, and more, you choose!
Configure your company’s landline phone number to receive SMS text messages, delivered straight to your Agent Application.
Enable firmographics by KickFire and Full Contact and get instant, accurate reporting of your customers’ business address and phone number, industry, social media profiles, revenue, and more right in your Agent Application.
Automatic Language Translation
Language barriers are a thing of the past with text translation powered by Google. Automatically translate chats into over 100 languages!
Facebook Messenger Integration
Receive the messages sent to your company’s Facebook page right to your Agent Application. No need for separate operators or administrators. Those same Agents and Admins can handle these messages seamlessly as well.
Agents can see what your customers are typing before they press send! By knowing what your customer is looking for, Agents can save time by preparing their response immediately.